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Are you wondering who your DNO is? Read on and find out how to find your DNO (Distribution Network Operator) in the UK if you are thinking of connecting an energy device like Solar Panels to the National Grid.  

What is a DNO?

DNO is short for Distribution Network Operator. DNOs are companies that have the license to deliver electricity from the National Grid to your home or business. The UK has 14 different district networks or DNO regions, which are owned by 6 groups:

  1. Electricity North West Limited (ENWL)
  2. Northern Powergrid
  3. Scottish and Southern Energy (SEE)
  4. ScottishPower Energy Networks (SPEN)
  5. UK Power Networks (UKPN)
  6. Western Power Distribution (WPD)
DNO (Distribution Network Operator) Map of the United Kingdom

Finding your DNO

To identify your DNO you’ll need the relevant first two digits shown as part of your MPAN (Meter Point Administration Number).

Your MPAN is the unique identifying number for the electricity meter at your property, often referred to as a ‘Supply Number’ or ‘S’ number. This number is made up of 13 digits highlighted in the bottom row of the illustration below.

How to read your MPAN for your DNO Applications

For example, the ‘10’ in the bottom row corresponds with the Distribution ID for UK Power Networks in the look-up table below. The MPAN will be shown on any bills you have, and may also appear on a recent letter or email that your energy company has sent you.

DNO Finder with DNO Contact Numbers

MPAN PrefixDNO RegionDNO Company & AddressEmergency NumberGeneral Enquiries

10

East England

UK Power Networks
UK Power Networks, Fore Hamlet, Ipswich, Suffolk, IP3 8AA

Free phone number 105

0800 029 4285

11

East Midlands

Western Power Distribution
Information Centre, Western Power Distribution, Avonbank, Feeder Road, Bristol, BS2 OTB

Free phone number 105

0800 096 3080

12

London

UK Power Networks
UK Power Networks, Fore Hamlet, Ipswich, Suffolk, IP3 8AA

Free phone number 105

0800 029 4285

13

North Wales, Merseyside and Cheshire

Scottish Power Energy Networks
Customer Service, SP Energy Networks, PO Box 168, Prenton, CH26 9AY

Free phone number 105

0330 101 0444

14

West Midlands

Western Power Distribution
Information Centre, Western Power Distribution, Avonbank, Feeder Road, Bristol, BS2 OTB

Free phone number 105

0800 096 3080

15

North East England

Northern Powergrid
Northern Powergrid, RSXE-RCZX-XKBL, Manor House, Station Road, Penshaw, Houghton-le-Spring, Tyne and Wear, DH4 7LA

Free phone number 105

0845 070 7172

16

North West England

Electricity North West
Customer Relations, Electricity North West, PO Box 4375, Manchester, M61 0ET

Free phone number 105

0800 048 1820

17

North Scotland

Scottish and Southern Energy
Scottish Hydro Electric Power Distribution, Inveralmond House

Free phone number 105

0800 048 3516

18

Central and Southern Scotland

SP Energy Networks
Customer Service, SP Energy Networks, PO Box 8729, Bellshill, ML4 3YD

Free phone number 105

0330 101 0444

19

South East England

UK Power Networks
UK Power Networks, Fore Hamlet, Ipswich, Suffolk, IP3 8AA

Free phone number 105

0800 029 4285

20

Southern England

Scottish and Southern Energy Power Distribution
Southern Electric Power Distribution, Walton Park, Walton Road, Cosham, Portsmouth, PO16 1UJ

Free phone number 105

0800 048 3516

21

South Wales

Western Power Distribution
Information Centre, Western Power Distribution, Avonbank, Feeder Road, Bristol, BS2 OTB

Free phone number 105

0800 096 3080

22

South West England

Western Power Distribution
Information Centre, Western Power Distribution, Avonbank, Feeder Road, Bristol, BS2 OTB

Free phone number 105

0845 601 2989

23

Yorkshire

Northern Powergrid
Northern Powergrid, RSXE-RCZX-XKBL, Manor House, Station Road, Penshaw, Houghton-le-Spring, Tyne and Wear, DH4 7LA

Free phone number 105

0800 011 3332

24

Independent

Independent Power Networks Ltd
Energy House, Woolpit Business Park, Bury St Edmunds, Suffolk IP30 9UP

Free phone number 105

01359 243311

25

Independent

ESP Utilities Group
Bluebird House, Mole Business Park, Leatherhead, Surrey, KT22 7BA

Free phone number 105

01372 587 500

26

Independent

Energetics Electricity Ltd
International House, Stanley Boulevard, Hamilton International Technology Park, Glasgow, G72 0BN

Free phone number 105

01698 404949

27

Independent

The Electricity Network Company Ltd (GTC)
GTC, Energy House, Woolpit Business Park, Bury St Edmunds, Suffolk, IP30 9UP

Free phone number 105

01359 243311

28

Independent

UK Power Networks (IDNO) Limited
Fore Hamlet, Ipswich, Suffolk, IP3 8AA

Free phone number 105

0800 029 4285

DNO Finder with DNO Contact Numbers

Understanding DNO Applications – Solar Life Podcast

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FAQ DNO (Distribution Network Operator)

What is a DNO?

A DNO stands for Distribution Network Operator. These are the companies responsible for delivering electricity from the National Grid to your home or business in the UK. There are 14 different DNO regions across the country.

How can I find my DNO?

You can find your DNO by looking at your Meter Point Administration Number (MPAN). This unique 13-digit number identifies your electricity meter and can be found on your electricity bills or recent communications from your energy supplier.

What information do I need from my MPAN?

The first two digits of your MPAN correspond to your specific DNO region.

Is there a way to find my DNO without my MPAN?

While the MPAN is the most reliable way, some resources offer a postcode lookup to potentially identify your DNO. However, this method might not be as accurate.

What can I do with this information?

Knowing your DNO can be helpful in situations like:
Power cuts: You can find your DNO’s emergency contact number in case of a power outage.
Installing solar panels: Some DNO applications might be required for solar panel installation.

Who are the main DNO companies in the UK?

Electricity North West Limited (ENWL)
Northern Powergrid
Scottish and Southern Energy (SEE)
ScottishPower Energy Networks (SPEN)
UK Power Networks (UKPN)
Western Power Distribution (WPD)

Where can I find contact information for the DNO companies?

This article provides a table with DNO regions, corresponding MPAN prefixes, and contact details for each company (emergency number and general enquiries).

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